Posted 11/04/03

Greetings Neil,

I hope the season finds you well. I have had my XXL for about a month now and intentionally held off writing to you until now because I wanted to give a subjective report after the excitement of receiving a new trike and the grin on my face had worn off. I have since had time to put some miles on the trike and neither the excitement or the grin has worn off yet !
Kudo's to you and your fellow craftsmen. The XXL is a true work of art from its performance to its fit and finish.
I am exceedingly pleased with the custom handlebars, which give just the right amount of clearance for my large hands, to the custom mirror mounts ( no vibration problem) which relieve me from having to move my head to see behind me ( problem when mirrors mounted on the handlebars). The hardback seat? Neil, there is no way I could ever go back to the lawnchair. The extra power to the cranks is very evident and besides being comfortable the seat almost disappears after a few minutes.
I am a ham radio operator so as you can see from the pics I get my morning workouts as Tadpole mobile KM4P which is twice as fun.
Much research went into my decision to purchase the XXL. I traveled over much of the country testing and examining different makes and models . Dan Tyranowski had the only XXL in the USA at that time so I flew from Florida to Chicago,Illinois in the dead of winter to inspect and ride the machine (even though it was on rollers because it was snowing outside).
My decision to go with ICE was greatly influenced by your quick e-mail responses, your friendly honest answers to all my concerns and by your GREAT faithful and most convincing customer base without whom I could never had been able to come to such an easy decision.
My gratitude and thanks to Dan Tyranowski, Charlie Huffman (who let me ride his XL on a rail-trail and was riding alongside on another bent to answer all my questions-a true gentleman), to Fred Lenk (Mr Tadpole par excellence) who along with Franny Yerkes was kind enough to answer all of my many emails and to John Wood of the Caloosa Riders who first told me about ICE TRICE.
Also, I would be remiss if I did not mention Chris,your very helpful and capable dealer at Bicycle One in Gahanna,Ohio. Chris never blinked an eye when I added or changed options and always paid attention to detail as well as follow up. He set up the trike perfectly . He is a most cheerful fellow whom I would recommend to anyone.
ICE TRICE is the " Gold Standard". Please add me to your list of references as I would be more than happy to help anyone interested in your fine products.
So there you have it . Great builder, Great dealer, Great Product, Great following and one VERY SATISFIED CUSTOMER.

Regards,

William B. Herstam

 

   
 
Inspired Cycle Engineering Ltd, Unit 9 Spencer Carter Works, Tregoniggie Ind. Est., Bickland Water Road, Falmouth, Cornwall, TR11 4SN